Aerotropolis: London’s Airports as Experiences and Destinations
Anne Graham
Chapter from the book: Smith A. & Graham A. 2019. Destination London: The Expansion of the Visitor Economy.
Part of
Chapter from the book: Smith A. & Graham A. 2019. Destination London: The Expansion of the Visitor Economy.
Airports are the first and last experience of London for many visitors and so are very important destination spaces. Heathrow airport is used by most intercontinental visitors whereas other airports have a more specialist role, such as London City (European business visitors) and Stansted (low cost airlines). Hence this chapter considers the effectiveness of these different spaces by analysing the perception of the airport experience from different customer perspectives. The chapter also considers how services provided near London’s airports (hotels, meetings venues) mean that airports are becoming anchors for the wider development of new peripheral destinations on the fringes of London.
Graham, A. 2019. Aerotropolis: London’s Airports as Experiences and Destinations. In: Smith A. & Graham A (eds.), Destination London. London: University of Westminster Press. DOI: https://doi.org/10.16997/book35.d
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Published on May 21, 2019